1. Information Collection

We collect the following categories of data:

• Identification data: name, email address, phone number, country of residence, IP address.
• Financial information: payment details used only for transaction verification purposes.
• Technical data: device type, operating system, browser, cookies, site activity data.
• Educational preferences: courses of interest, test responses, and learning progress.

2. Purpose of Processing Personal Data

Collected data is used for the following purposes:

• Providing access to educational materials and platform services.
• Enhancing user experience and content personalization.
• Processing payments and technical support.
• Fulfilling legal obligations.
• Sending informational and marketing messages (with your consent).
• Conducting user behavior analysis and improving platform quality.

3. Transfer of data to third parties

We may transfer your data to third parties in the following cases:

• Payment systems and technical subcontractors — for the performance of services under the contract.
• Marketing partners — with your consent.
• Government agencies — in case of a legal request.
• In the framework of merger, sale of assets or transfer of business — upon compliance with data protection obligations.

4. Cookies and analytics

We use cookies for:

• Saving user preferences.
• Collecting statistics on website visits and user behavior (for example, using Google Analytics, Meta Pixel and other analytics tools).
• Running advertising campaigns and retargeting.

5. Your consent

You can disable cookies in your browser settings, but this may affect the functionality of the site.

6. Information protection

We take technical, administrative and organizational measures to protect your data from unauthorized access, modification, disclosure or destruction.

7. User rights

You have the right to:

• Request information about your data.
• Demand the correction or deletion of your personal data.
• Limit or object to the processing of your data.
• Withdraw consent to processing (in cases where it is necessary).
• File a complaint with the regulatory authority for data protection.

8. Changes to the policy

We reserve the right to make changes to this Policy at any time. The updated version will be published on the website with the date of the last change.

9. Contact information

If you have questions about this Policy or the processing of your personal data, please contact us:

• Arken Academy
• Email: info@arkenacademy.co
• Site: https://arkenacademy.com